Refund policy

Because our products are food items and are made to order, returns are not accepted.

Custom cakes / weddings / special events

  • A 50% non-refundable deposit is required to reserve your date.

  • If you cancel, you forfeit the deposit. Any funds paid after the deposit will be refunded.

  • We request at least six months’ notice for wedding/special event cancellations when possible.

  • Rescheduled/postponed/cancelled events may include a change-of-date/reschedule fee up to $250.

Delivery damage (only if delivery was arranged separately)

  • If an accident happens during delivery and the cake is irreparable, we refund the full amount.

  • After the cake is delivered and we leave the premises, we are no longer liable for damage.